PRIVACY

Privacy Policy

Sonicore ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, visit our website, or purchase our products and services. By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

→ Information We Collect

We collect different types of information depending on how you interact with Sonicore:

Personal Information: When you make a purchase, sign up for an account, contact customer support, or sign up for marketing communications, we may collect your name, email address, mailing address, phone number, and payment details.

Usage Data: We automatically collect information about your usage of our website, such as IP addresses, browser type, pages visited, and other technical data via cookies and similar tracking technologies.

Payment Information: When you make a purchase, payment information such as credit card details and billing address is processed through a third-party payment processor. We do not store your full credit card information.

→ How We Use Your Information

We use the information we collect for the following purposes:

To Process Transactions: We use your personal information to process orders, shipments, and provide customer support.

To Improve Our Services: Usage data helps us understand how users interact with our website and products so we can enhance the user experience.

To Communicate With You: We may send you order confirmations, updates, promotional offers, and newsletters (with your consent). You can opt out of marketing communications at any time.

To Comply With Legal Obligations: We may use or disclose your personal information as required by law, such as to comply with legal processes or enforce our terms of service.

→ How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

→ Sharing Your Information

We do not sell, rent, or trade your personal information tothird parties. However, we may share your information with trusted service providers who assist in operating our business, such as payment processors, shipping partners, or marketing platforms. These third parties are contractually obligated to protect your data and use it only for the services we provide. We may also disclose your information if required by law or to protect our rights, property, and safety, or that of our customers.

→ Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

→ Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request correction of any inaccuracies in your personal information.

Deletion: You can request deletion of your personal data, subject to certain exceptions.

Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us by clicking the button below.

→ Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Thank you for trusting Sonicore with your personal information. We are committed to ensuring your privacy is protected.